General FAQ's
Where do I enter the object code for an expense?
In concur object code = expense type. You don't need to enter a number for the object code; instead, make sure you choose the correct expense type, for example lodging, airfare, office supplies, wireless communication service. Expenses are ...
Can I change a payment in Concur that has already been sent to FINET?
No, once a payment has been processed and sent to FINET, it can’t be changed in Concur. Any payment adjustments need to be made in FINET.
What are the service fees / agency booking fees for each transaction in Concur?
When travelers book their own trips in Concur, the service fee is $24 for trips that include airfare, car, or hotel. When the State Travel Office books a trip for a traveler, the service fee is $36 for trips that include airfare or $26 for trips that ...
How do I get an exception for my travel?
If you upcoming travel could potentially break with policy. You MUST request an exception BEFORE your travel. See policy 10-17: Exception requests for instructions. If you have already traveled you must look at policy 10-6-H for instructions as you ...